Refund Policy
Return & Exchange Policy
All Sales Are Final
At Heritage Nine Golf, we are committed to providing high-quality golf apparel and products that our customers can enjoy on and off the course. Because we are a small business, every order matters to us. For this reason, all sales are final and we do not accept returns or exchanges due to sizing, fit, color preference, or change of mind.
Please Choose Your Size Carefully
We strongly encourage you to review the sizing chart provided on each product page before placing your order. Please choose your style and size carefully, as we are unable to offer refunds, returns, or exchanges for items that do not fit as expected.
If you are unsure about sizing, we recommend reviewing the measurements listed on the product page before purchasing.
Manufacturing Defects
The only exception to our all-sales-final policy is a manufacturing defect.
If your item arrives with a manufacturing defect, please contact us within 7 days of receiving your order with your order number and clear photos of the defective item. We will review the issue and, if the defect is determined to be a manufacturing issue, we will work with you to provide an appropriate replacement or resolution. Contact us via email at Heritageninetx@gmail.com.
Please note that normal wear and tear, damage caused by improper care, misuse, accidents, or alterations to the product are not considered manufacturing defects.
Why We Have This Policy
Heritage Nine Golf is a small, growing business, and unlike larger retailers, we operate with limited inventory and resources. Returns and exchanges—especially for sizing or personal preference—can have a significant financial impact on our business.
By making a purchase from Heritage Nine Golf, you acknowledge and agree to this all-sales-final policy. We greatly appreciate your understanding and support of our small business. Every order helps us continue to grow, create new products, and build the Heritage Nine Golf brand.
Thank you for supporting Heritage Nine Golf.